Privacy Policy Last updated: 2025-10-10 This Privacy Policy explains how EquableGateways (we, us, our) collects, uses, and protects information when you visit or make a purchase from equablegateways.xyz (the Site), which is operated from London, EC4A 2DY, United Kingdom. This policy applies to all visitors, customers, and users of the Site. 1. Information we collect We may collect several categories of information to provide and improve our services: - Personal details: name, contact details, and order information when you register or place an order. - Transaction data: payment method, billing and shipping details, and purchase history. - Usage data: pages you view, searches you perform, time stamps, device information, and cookies. - Location data: approximate location derived from your IP address to customize content and delivery options. - Communications: messages you send to our support team or via chat. 2. How we use your information We use the collected data for purposes including: - Processing orders and delivering meals, updating you about your order status, and providing customer support. - Communicating about promotions, new products, and service improvements (you can opt out at any time). - Personalizing your experience on the Site, such as remembering your preferred delivery address and payment method. - Analyzing site performance and trends to improve our menu, services, and security. - Preventing fraud and ensuring the safety of our customers and services. 3. Cookies and similar technologies We use cookies and similar tracking technologies to operate the Site efficiently and personalize your experience. You can manage cookies through your browser settings, but note that disabling cookies may affect certain features or services. 4. Data sharing and сервис providers We may share information with: - Payment processors and delivery partners to complete your orders. - Service providers who assist with website operations, customer service, marketing, and analytics. - Law enforcement or regulatory authorities as required by applicable law. We require service providers to protect your information and use it only for authorized purposes. 5. International transfers Your information may be transferred to and stored in servers located outside your country, including in regions with different data protection laws. We implement reasonable safeguards to protect your data in such transfers. 6. Security We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is entirely secure, and you should use strong passwords and keep your account information confidential. 7. Your rights and choices - Access, update, or delete your personal information by contacting us. - Withdraw consent where we rely on it for processing. - Request data portability or restriction of processing where applicable. - How to exercise these rights: reach our support team at +44 20 7946 0123 or via the Site contact form. 8. Data retention We retain personal data for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it. 9. Do Not Track We respect your privacy preferences. At this time, we do not respond to Do Not Track signals, and we rely on cookies and similar technologies to manage site functionality. You may adjust browser settings to decline cookies if you prefer. 10. Children’s privacy The Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected data about a child without consent, contact us to remove it. 11. Changes to this policy We may update this Privacy Policy from time to time. If changes are significant, we will notify you by posting an updated policy on the Site and updating the “Last updated” date. Continued use of the Site after changes constitutes acceptance of the revised policy. 12. Contact us If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: - Phone: +44 20 7946 0123 - Website: equablegateways.xyz - Address: 25 Fleet Street, London, EC4A 2DY, United Kingdom Thank you for choosing EquableGateways for your dining experience. We are committed to protecting your privacy while delivering excellent service.